Notes on getting more leads
How small businesses turn website visitors into customers: intake, after-hours leads, Spanish-speaking clients, and what the numbers say.
2026
October
- Chatbot vs live chat vs intake chat: which one actually gets you leadsThree kinds of website chat, three different results. A plain comparison of chatbots, live chat and intake chat for a business that runs on leads.
- Why website visitors leave without calling, and how to catch them after hoursMost people visit a service business website when the office is closed. Here is why they leave without calling, and how an intake chat catches them.